FAQ
Ordering & Payment
Simply browse our collection, add your selected items to your cart, and proceed to checkout. You can place orders directly on our website 24/7.
We accept all major credit and debit cards (Visa, MasterCard) and PayNow
Absolutely! We are happy to create bespoke bouquets or floral arrangements. Get in touch with us to discuss your requirements.
Yes, if your order has not been prepared or dispatched. Please contact us as soon as possible via WhatsApp to request changes.
Delivery
Yes, same-day delivery is available for orders placed before 6 PM and will be delivered by same-day 10PM. Orders after this cut-off will be delivered the next working day.
Deliveries are made daily between 10am and 10pm, including weekends and public holidays (unless stated otherwise).
Yes, we deliver across Singapore, excluding restricted areas like Jurong Island, military camps, and some secured premises.
We offer time-slot deliveries. Please select your preferred time slot at the shop page.
If no one is available at the delivery address, our driver will leave the flowers in a safe spot (such as at the door or with a neighbour, where possible). Please note that once the flowers have been left, we are no longer responsible for any damage or deterioration caused by weather, heat, or being left unattended for an extended period of time.
Corporate & Bulk Orders
Yes, we provide floral arrangements for events, weddings, and corporate gifting. Contact us to learn more.
Return & Refunds
Orders can be canceled at least 24 hours before the scheduled delivery date. Cancellations after this period may incur charges.
For any refund enquiries, please contact us directly. Our team will review your request and assist you with the next steps.
If you would like to request a return, please contact us directly. Our team will review your request.
